Responsible gambling

Limit tools, a break, self-exclusion and independent organisations that offer support.

18+

Disclosure of status: Lucky Boom is run by MAIREKE LIMITADA (Costa Rica) under an Anjouan Offshore Financial Authority licence; site terms follow Anjouan law. The licence is offshore, not national: confirm that online gambling is legal in your location before you play.

Our commitment

Every page: 18+ marker plus a begambleaware.org link. Rule of thumb: stake only what you can lose; do not chase losses.

Tools available to you

• Tool — self-exclusion: request by email from the registered address; live within 24 hours; minimum lock 6 months.
• Tool — cooling-off: 7-day break on request.
• Tool — session awareness: monitor playing time and transaction history; schedule regular breaks.
• Tool — parental control: guidance for keeping devices and credentials away from minors.

Know the signs

Warning signs — consider a break or support when you:

• exceed planned time or spend;
• borrow or fall behind on obligations to fund play;
• feel restless or irritable when cutting back;
• conceal the activity from people close to you.

Keeping control

• Planning: fix a budget and a time cap before the first bet.
• Framing: gambling is a paid leisure cost, not an income source.
• Condition check: skip play when upset, fatigued or intoxicated.
• Review habit: schedule breaks and read back your transaction history.

Where to get help

Independent bodies offering free, confidential support:

• GamCare — gamcare.org.uk
• Gambling Therapy — gamblingtherapy.org
• Gamblers Anonymous — gamblersanonymous.org
• BeGambleAware — begambleaware.org

How to request a limit or exclusion

Escalation: email support@lucky1boom.nl from the registered address, or open the 24/7 chat. Exclusion requests are actioned within 24 hours.