Contact

Channels in priority order: chat, email, VIP lines. Plus the data that speeds up a request.

24/7 live chatChat availability: every page; typical first response under 2 minutes.

EmailEmail route: support@lucky1boom.nl, for account-level matters and formal requests.

VIP channelsVIP route: private WhatsApp and Telegram channels with a named manager.

Before you write

Identification tip: send from the registered email — it is the address the system matches against KYC records, self-exclusion and closure requests.

Attach: account email plus a one-line description of the issue.
Withdrawal prep: finish KYC ahead of time; accounts with pending verification queue longer.
Review window: 2 business days; settlement time then depends on the payment method.

Requests that must come from your registered email

Self-exclusion: effective ≤24 h after request; minimum term 6 months.
Cooling-off: 7-day pause.
Permanent closure: available on request.
Credential recovery: reset link on the login page, delivered to the registered email.

VIP status match

VIP transfer: send a status screenshot to live chat or support@lucky1boom.nl; it is matched without a history rebuild.

← Back to the spec sheet · About us · Contact us · Terms & Conditions · Responsible gambling

OperatorMAIREKE LIMITADA (Costa Rica)

Founded2021

LicenceAnjouan Offshore Financial Authority

Support24/7 live chat · support@lucky1boom.nl

Minimum deposit€20 (€40 for the 5th bonus deposit)

18+ Gambling carries a risk of dependence. Set limits and play within them. begambleaware.org

Disclosure: affiliate commission may apply to sign-ups via our links; published data is unaffected. Terms are subject to change, so verify the current conditions with the operator. Data as of August 2026.